Skip Navigation
  • Festive Period Bin Collection
  • The EDIC - Outer Hebrides provides assistance, advice and information on matters relating to the EU...
  • Information and advice about child protection, keeping children and young people safe from harm...
  • Working Together for the Next Five Years
  • Blue Badge Scheme
  • Comhairle Budget 2013-15
  • Ward Priority Fund
  • Have You Ever Considered Fostering?
  • Stornoway Christmas Park & Ride

Comhairle nan Eilean Siar

Customer Services

Excellence in Customer Service

Customer Services is the first point of contact if you wish to pay, book, apply, report or enquire about a wide range of Comhairle services.

Payments and Enquiries

Registration Service

To access the Registration Service you can email us at

or phone one of our Registration Offices
These offices operate an appointment system.

Customer Service Strategy

The Comhairle's Customer Service Strategy (PDF, 450K) was updated and approved by the Comhairle in the summer of 2012. The strategy aims are

  • To provide a consistent, corporate approach to customer service delivery, guided by our customer care standards;
  • To achieve a high level of customer satisfaction and to use Customer views to help improve and shape future service delivery.
  • To increase the range of services are provided through a corporate team, based on convenience to the customer;
  • To provide customers with the most cost effective channel for the service they need;

Our Customer Care Standards outline our corporate commitment to achieving a consistent and transparent level of care across all service areas.

Contact Us – Tel: 0845 600 2772

 

 

Page Last Modified : 27/11/2014 13:33:33