• 19 June 2013
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Services Online

The promotion of on-line access to council services is an important objective within Comhairle nan Eilean Siar.

This is currently supported by the provision of relevant information; downloadable and on-line forms; and interactive web-based tools.

This section brings togteher a list of services that are significant elements of our electronic services delivery portal.

Electronic Services Delivery (ESD)

• Blue Badge - Applying for a blue badge

• Building Control - Applying for a building warrant

• Business Development - Applying for a Business Development Grant

• Council - Making a Complaint
• Council - Applying for a job with the Council
• Council - Notifying a change of address

• Council Tax - Applying for discount, exemption, relief and direct debit
• Council Tax - Making an enquiry about entitlement to discounts, exemptions or relief
• Council Tax - Making a Council Tax payment
• Council Tax - Making an enquiry about banding, balance, direct debit or payment due date
• Council Tax Benefit - Applying for benefit
• Council Tax Benefit- Making an enquiry about entitlement to benefit

• Education - Booking a course and other learning activities
• Education - Making a general enquiry about Lifelong Learning
• Education - Providing information for parents
• Education - Grants : Applying for a clothing grant
• Education - Grants : Applying for an Education Maintenance Allowance
• Education - Grants : Applying for free school meals

• Housing - Requesting general information and advice
  (See also under Externally Supported Services.)

• Housing Benefit - Applying for housing benefit
• Housing Benefit - Making a general enquiry or notifying change of circumstance

• Leisure & Recreation - Booking a Council facility

• Licensing - Applying for a Liquor licence
• Licensing - Applying for a Street Trader licence
• Licensing - Applying for a Taxi Driver license

• Planning - Applying for planning permission and making a payment
• Planning - Enquiring about the status of a requested planning application

• Public Library - Renewing, extending and reserving library books

• Refuse Collection - Making a complaint about refuse collection
• Refuse Collection - Making a general enquiry about refuse collection

• Registration - Registering a Birth, Death or Marriage

• Roads and Pavements - Reporting faults with roads and pavements

• Social Work - Applying for Home Care
• Social Work - Applying for social work services
• Social Work - Assessing need for social care (Single Shared Assessment)
• Social Work - Ordering and Supplying Aids and Adaptations to the home

• Special Uplift - requesting a special collection

• Street Light Fault - Reporting a fault

• Transport - Paying a Parking Fine

Externally Supported Services

The following services are now wholly or partially under the control of the Hebridean Housing Partnership.

• Housing - Applying for a house
• Housing - Enquiring about the status of a repair
• Housing - Making an enquiry about status on waiting list (including points)
• Housing - Requesting a repair
• Housing Rent - making a payment
• (Housing - Requesting general information and advice)

Unsupported Services

The following services are not provided by CnES.

• Pest Control - Reporting general instances of pest infestation
• Pest Control - Requesting a service to deal with pests (including making payment where appropriate)

Internal Services

• Education - Recording pupil attendance in schools
• Education - Transferring pupil information between schools