Trading Standards Officers from Comhairle nan Eilean Siar and Police Officers from the Northern Constabulary have issued a warning to consumers regarding telephone calls which ask for the recipients’ personal bank details. There are currently reports in the Western Isles of direct sales calls which claim to be from mobile phone or telecommunications companies.

A Trading Standards spokesperson said that consumers should be wary when supplying bank and other personal details over the phone. ' These callers can sound very convincing and plausible. Consumers may be persuaded to inadvertantly give bank details which another party may then be able to use to access your account without your knowledge.'

The spokesperson added 'If you are concerned about the number of sales calls you are receiving you should consider registering your telephone number with the Telephone Preference Service on 0845 070 0707. This should stop the majority of direct sales telephone calls to your home.'

Sgt Roddy Mackay from the Northern Constabulary’s Community Safety Department said 'Do not disclose any personal details on cold calls, if in doubt contact your bank'

If you are worried about a recent telephone sales call which you have received please contact Trading Standards on 01851 709577. You can also register online with the Telephone Preference Service at www.tpsonline.org.uk

Nigel Scott
Communications Officer
Comhairle nan Eilean Siar

Tel: 01851 709389 (Work)
Tel: 07884 236103 (Mobile)
email: nscott@cne-siar.gov.uk