Customer Service Strategy

The Strategy aims to establish a consistent and high standard of service across the Comhairle.

Category Communities and Housing
Download the document Customer Service Strategy
Lead Service / Unit Finance
Purpose The Customer Service Strategy seeks to embed a culture of good practice across the Comhairle where staff and customers are clear about the standards of service they can expect to receive.
Decisions Committee Policy and Resources Committee
Download minutes Approved 2 October 2024
Review cycle Annual
Additional Information Customer Service Strategy online version
Information on Customer Services including how to 'Contact Us'

Due to the cyber-attack experienced by the Comhairle on 7th November 2023 the minutes are currently unavailable. The webpage will be updated once content has been recovered or replaced with more up-to-date documents.