Library and Information Service Update

In line with Scottish Government regulations, libraries in the Western Isles aim to follow a phased reopening process to ensure the safety of all our patrons and staff. Initially, this will involve reduced opening hours at some branch libraries who will offer a Connect & Collect service.  Measures will be put in place to allow for a gradual return to our normal service as soon as possible and in line with national guidance.

Connect & Collect is now available at Liniclate, Tarbert and Stornoway libraries.  We regret that we have no date for Castlebay Library to reopen at the present time.

Connect and Collect

Libraries are back with a new Connect & Collect service.  It’s like having your own personal librarian!! 

We have lovely new books arriving all the time, so get in touch with us to get the latest reads.  We can also provide DVDs – and we are not charging for the rental at the moment so make the most of this opportunity.

Find out more about Connect & Collect and complete our online form to request your treasure bag of books. 

Connect and Collect Online Form (Opens in a new window or downloads a file)

Current Library Opening Hours and Contact Details

Library Events

Until further notice all our of physical library events, groups and activities have been cancelled.  However follow us on social media @wilibraries to keep up to date with our latest news and online activities and competitions. 

No Overdues or Rental Charges

If you have borrowed an item from us, but are unable to return it due to the current UK government guidelines in place, please don’t worry – you shouldn’t get any overdue notices. If you do, just ignore them!  We won’t be charging any rental charges on DVDs and CDs either.

Mobile Library and Housebound Services

The mobile library service has been stopped temporarily, but we are looking at ways we might be able to make drop-offs of books to those unable to access our e-resources. Please contact us if this is something that may be of interest.

Library Card Number and PIN Code

To access most of our online service you will require your library card number and PIN code. Your library card number can be found on the back of your library card, beneath the barcode. The PIN should have been set to the last 4 digits of your card number. If this doesn’t work, you can request to reset your password/PIN. Or, you can get in touch with us for help!

Tel:  01851 822744

e-mail:  library.enquiries@cne-siar.gov.uk (Opens in a new window or downloads a file)