Annual Performance Information

Public Performance Reporting

As the Comhairle continues to embed a performance management culture, all services are encouraged to monitor their respective Service Business Plans on Interplan, and update accurately their progress periodically. This ensures that services provide meaningful and reliable performance information which underpins the performance reporting presentations made by the Chief Executive and Directors at every series of committee meetings and to the public each quarter.    

The Service Business Plans are aligned to the Corporate Strategy, which sets out the strategic direction for the Comhairle for the next council term.

The Comhairle’s Corporate Strategy 2022-27 four main strategic priorities are to:

  • Strengthen the local economy.
  • Support children, families, and young people.
  • Support resilient communities and quality of life.
  • Be a sustainable and inclusive Council.

Service Information

The Organisational Development service, with the help of other service areas and the Best Value Action Planning Team, produces an annual Public Performance Report . The service also provides more comprehensive Service Business Plan Progress Reports throughout the year that are made available to the public on the web site, at each quarter and at the end of the year. Additional service performance information can be accessed through the hyperlinks under the following Local Government Benchmarking Framework (LGBF) Performance Indicators:

Children's Services

Corporate Services

Health and Social Care

Culture and Leisure

Environmental Services

Housing Services 

Economic Development and Planning

Performance Information

Residents satisfaction with local services 2010-2020 (131.7kB) (Opens in a new window or downloads a file)

LGBF SPIs Eilean Siar v Scottish Average 2020/21 (334.1kB) (Opens in a new window or downloads a file)

LGBF Service Performance Report – Eilean Siar 2010/11 – 2020/21 (243.3kB) (Opens in a new window or downloads a file)

Local Service Performance Report 2014/15 – 2020/21 (219.6kB) (Opens in a new window or downloads a file)

Benchmarking

Additional Information

Comhairle nan Eilean Siar annual audit report 2020/21 (445.4kB) (Opens in a new window or downloads a file)

Corporate Self-assessment Outcome Reports

Western Isles Integration Joint Board annual audit report 2020/21 (Opens in a new window or downloads a file)