For the financial years 2014-15, 2015-16 and 2016-17 (and giving individual figures for each year), please tell me how much of council funds was paid to outside agencies or private sector contractors for the provision of any council services - to put this another way, what was the total value of services commissioned by the council, and therefore not provided by the council's own employees?
How much was spent, or what was the total cost to the council or services provided in-house (not by an external contractor) for each financial year.
What was the council's full budget for each financial year?
For the year 2016-17 only, please provide a list of all external contractors for the provision of council services and how much was paid to, or invoiced to each.
Does the council have a policy to refer to service users as customers, clients, residents, taxpayers, or otherwise, in its documentation and web material? Please specify which.
Please see information requested attached.