Hardware Maintenance Contracts For Servers

Thursday, 12 July 2018
Reference
2018022827000021
Category
Request Date
Wednesday, February 28, 2018
Response Date
Friday, March 23, 2018

Question

I would like to request the following breakdown of the Councils IT hardware maintenance contracts and associated costs.

· A list of the models of all physical servers, storage devices, tape libraries and network switches under support contracts.

· The cost and duration of said contracts, with start and end dates and service level associated with the equipment

· Could you also supply the names of the suppliers of the aforementioned support services for each contract?

·  I would also request the name and full contact details of the person/s in your organisation responsible for the maintenance support contracts.

Answer

A list of the models of all physical servers, storage devices, tape libraries and network switches under support contracts. NONE

The cost and duration of said contracts, with start and end dates and service level associated with the equipment. N\A

 Could you also supply the names of the suppliers of the aforementioned support services for each contract? NONE

I would also request the name and full contact details of the person/s in your organisation responsible for the maintenance support contracts. Iain Campbell, ICT Schools Tel; 01851 600 501.  Address; ICT Schools, Matheson Hall , Stornoway, Isle of Lewis, HS1 2BW.