Consultations

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We Asked, You Said, We Did

Licensed Taxi and Private Hire Car (Where fitted with Taxi Meter) Fare Structure

We Asked

Your views on the licensed taxi and private hire car (where fitted with a taxi meter) fare structure and whether there should be any change in the taxi fares for the Western Isles. This includes an opportunity for taxi and private hire car operators to give any detailed responses in respect of the fares.

You Said

For the consultation, any respondents could send CNES their own written proposals or use the template provided by CNES, which is attached in Appendix 3.

CNES received 11 responses to the initial consultation.

7 responses were from taxi operators who wished the fares to remain unchanged.

4 responses were from taxi operators who wished for the fares to be increased.

After further consultation, with notice in a local newspaper giving the operators the opportunity to make representations to the agreed proposal to increase fares, no further comments were received from the consultees.

We Did

Of the Key Themes: We Did 

CNES considered all responses to the consultations all of the various stages of the process. Following no representations being received to the final consultation, CNES approved the revised taxi fare structure, which took effect from 21 May 2018.

Of the Key Themes: We Did Not Do

This is not applicable as CNES followed the correct procedures as required under Section 17 of the Civic Government (Scotland) Act 1982 whereby CNES is required to carry out a periodic review of taxi and private hire car fares.

Education Service User Consultation

We Asked

We sought your views on The Education, Skills & Children's Services Department services to the people of the Outer Hebrides.

You Said

We received 183 responses.

Service Users were asked to score services they use from 1 to 5 with 1 being “Very Poor” and 5 being “Excellent”. The percentage who scored the services average or above are set out below:

Additional Support For Learning 60.61%
Fostering & Adoption 84.21%
Children & Families 49.06%
Early Years 92.98%
Educational Psychology 60.87%
Extended Learning 51.72%
Youth & Community Work 66.67%
Adult Learning 72.00%
Employability 74.19%
Schools & Pre-Schools 71.76%
Catering 74.68%
Education Resources 61.29%
Education Staffing 55.81%

We Did

Services areas have identified improvement actions for inclusion in their service plans based on this feedback.

 

Community Learning Consultation 2019

We Asked

We asked for feedback from the general public about interest in Community Based Adult Learning (CBAL) classes, including the type of topics people are interested in learning about and in which geographical areas they would attend classes.  The aim of the questionnaire is to help us better target resources to meet demand.

You Said

The questionnaire was made available in both electronic and hardcopy between August and December 2019.  In total 171 responses were received.

We Did

We are currently working through all the responses received and aim to publish a report summarising the key outcomes by the end of April 2020. This report will be made available via the CnES website, the Community Learning Hebrides Facebook page, and in hardcopy at shops and community venues around Lewis and Harris.

Removal of Payphone Services - Middlequarter near Sollas, North Uist

We Asked

Whether the public had any views on the proposal by BT Telecommunications to remove payphone services at Middlequarter near Sollas, North Uist HS6 5BS.

You Said

No objections were received.

We Did

Of the Key Themes: We Did

We responded to BT Telecommunications confirming that no representations had been received in respect of the proposal to remove the public call box

Of the Key Themes: We Did Not Do

Not applicable.

Sgoil Lionacleit Running Track and Pitch Naming

We Asked

In recognition of Sgoil Lionacleit Running Track & Pitch area obtaining Centenary Field status through the ‘Fields in Trust Centenary Fields’ Programme Sgoil Lionacleit & Liniclate Sports Centre asked user groups for naming suggestions for the recreation space (Track/ Pitch area).  Three names were shortlisted and put forward for public selection using a Survey Monkey Poll. 

You Said

The Results from the Poll were as follows;

Eilean Dorcha Field of Remembrance – Pàirce Cuimhneachaidh an Eilean Doirche – 52.81%

White Swan Park – Pàirce na h-Eala Bàine – 30.34%

The People’s Remembrance Field – Pàirce Cuimhneachaidh an t-Sluaigh – 16.85%

We Did

From the results the name Eilean Dorcha Field of Remembrance   (Pàirce Cuimhneachaidh an Eilean Doirche) will be assigned to the Pitch & Track Area and the name will be inscribed on the Fields in Trust commemorative plaque displayed at the facility.

Removal of Call Box Services (Tigh an Rudha, Eoropie)

We Asked

Whether the public had any views on the proposal by BT Telecommunications to remove payphone services at Tigh an Rudha, Eorpie, Isle of Lewis, HS2 0XH.

You Said

No objections were received.

We Did

Of the Key Themes: We Did

We responded to BT Telecommunications confirming that no representations had been received in respect of the proposal to remove the public call box

Of the Key Themes: We Did Not Do

Not applicable.

B892 and A865 (40mph Speed Limit) Order 2019

We Asked

The proposal to extend existing 40mph speed limits between Liniclate and Creagorry, would have the effect of creating a speed limit with an overall length of 2.8km. Following notices in the local press there was an opportunity for objections to be submitted to the Comhairle.

You Said

There were no objections to the proposal following a 4 week consultation period.

We Did

A Traffic Regulation Order was made, advertised and the road signage changed to suit the new 40mph speed limit.

Transport Services Redesign (June 2019)

We Asked

To get feedback from passengers on the demand for bus services in Lewis and Harris.

You Said

Please refer to the "Review of Western Isles Bus Services" document attached in the "Overview" section below.

We Did

The results of the survey and the Community Conversations helped to influence the decision of the Comhairle to award bus contracts that provided best value rather than cheapest price.

Some service frequencies were reduced. This was to reduce service costs but still retain important bus travel service options.

Removal of Public Call Box (Crossroads, Skigersta)

We Asked

Whether the public had any views on the proposal by BT Telecommunications to remove the public call box at Crossroads, Skigersta, HS2 0TX.

You Said

No objections were received.

We Did

Of the Key Themes: We Did

We responded to BT Telecommunications confirming that no representations had been received in respect of the proposal to remove the public call box

Of the Key Themes: We Did Not Do

Not applicable.

Community Conversations

We Asked

Comhairle nan Eilean Siar hosted a series of Community Engagement Events focussing on a radical programme of Service Redesign.  The Comhairle is committed to work with communities and others to find new ways to protect public services. 

You Said

Your responses are recorded in the related documents section below.

On behalf of the Comhairle Transformation Change Team, we would like to thank all those individuals and groups who have participated in this Community Conversation exercise and those other individuals and groups who made responses in writing or on-line.

We Did

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